Returns & Exchanges
At The Period Company, we want you to feel confident and comfortable in your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. To maintain hygiene standards, please ensure all products are returned in their original packaging with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the unwashed, unworn garments back into their original sustainable packaging and include the provided packing slip.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing